LCOMM202-18A (HAM)

Leadership and Facilitation

15 Points

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Waikato Management School
Te Raupapa
School of Management and Marketing

Staff

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Convenor(s)

Phoebe Guo

Phoebe Guo
5201
MSB.4.35B
Friday 12-2pm
phoebe.guo@waikato.ac.nz

Lecturer(s)

Administrator(s)

: helena.wang@waikato.ac.nz
: lori.jervis@waikato.ac.nz
: sade.lomas@waikato.ac.nz

Placement Coordinator(s)

Tutor(s)

Student Representative(s)

Lab Technician(s)

Librarian(s)

: heather.morrell@waikato.ac.nz

You can contact staff by:

  • Calling +64 7 838 4466 select option 1, then enter the extension.
  • Extensions starting with 4, 5 or 9 can also be direct dialled:
    • For extensions starting with 4: dial +64 7 838 extension.
    • For extensions starting with 5: dial +64 7 858 extension.
    • For extensions starting with 9: dial +64 7 837 extension.
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Paper Description

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The purpose of the paper is to increase understanding, and develop skills in interpersonal communication leadership so that you can use these understanding and skills to facilitate effective communication in dyadic and small group relations. You will learn skills to become a more effective communicator and facilitator, with particular reference to workplace and organisational contexts. Many of the principles and concepts are also applicable in other contexts.

There are three modules covered in the course: facilitate self, facilitate another, and facilitate group. Major topics will include the principles and practices of effective facilitation, the layers and complexities of verbal and non-verbal communication, focused conversation method, dynamics of small group and team communication, emotion management, and diversity management.

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Paper Structure

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The paper is taught through lectures and workshops. Moodle is the online tool that you are required to access for all the paper details.

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Learning Outcomes

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Students who successfully complete the course should be able to:

  • Learning outcomes:
    1. Explain and apply communication and facilitation theories and concepts, and explore their implications for the practice; (Assessed by Assignments 1, 2, 3 and 4)
    2. Draw upon and apply knowledge of interpersonal and small group communication to conduct structured, facilitated conversations; (Assessed by Assignments 1, 2 and 3)
    3. Practise, reflect upon, and refine own facilitation skills; (Assessed by Assignments 1, 2, and 3)
    4. Analyse interpersonal small group communication interactions in workplace, business, and social contexts. (Assessed by Assignments 1, 2 and 3)
    Linked to the following assessments:
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Assessment

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Assessment Components

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The internal assessment/exam ratio (as stated in the University Calendar) is 100:0. There is no final exam. The final exam makes up 0% of the overall mark.

The internal assessment/exam ratio (as stated in the University Calendar) is 100:0 or 0:0, whichever is more favourable for the student. The final exam makes up either 0% or 0% of the overall mark.

Component DescriptionDue Date TimePercentage of overall markSubmission MethodCompulsory
1. Assignment 1: Effective Facilitation
30 Mar 2018
11:00 AM
30
  • Online: Submit through Moodle
2. Assignment 2: Group Facilitated Discussion
22 May 2018
1:00 PM
33
  • In Class: In Workshop
3. Assignment 3: Individual Reflection & Analysis
11 Jun 2018
11:00 PM
30
  • Online: Submit through Moodle
4. Participation
1 Jun 2018
11:00 PM
7
  • Other:
Assessment Total:     100    
Failing to complete a compulsory assessment component of a paper will result in an IC grade
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Required and Recommended Readings

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Recommended Readings

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Trenholm, S., & Jensen, A. (2013). Interpersonal communication (7th ed.). Belmont, CA: Wadsworth.

Hunter, D. (2007). The art of facilitation: The essentials for leading great meetings and creating group synergy. Auckland, NZ: Random House New Zealand.

Waldron, V. R., & Kassing, J. W. (2011). Managing risk in communication encounters: Strategies for the workplace. Thousand Oaks, CA: Sage.

These books are on Course Reserve at the library. The digital version of Waldron & Kassing’s book is also available for loan.

Other recommended readings are accessible in Waikato Reading Lists.

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Other Resources

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Other books on interpersonal communication, leadership, and facilitation are available in the library. The library’s electronic databases also provide access to journals and other sources of material for secondary readings on these topics.

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Online Support

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You can access the paper details (paper outline, lecture slides, assignments, reading lists, etc.) through Moodle which displays all the papers you are currently enrolled in. Moodle is available from your computer desktop when you log on in the Waikato Management School computer labs. You can also access Moodle by going to http://elearn.waikato.ac.nz

The course recommended readings are accessible in Waikato Reading Lists, a resource management tool that allows teaching staff to provide you with the course related readings lists. Go to the Waikato Reading Lists page via Moodle, and search by our paper code (LCOMM202-18A), title (Leadership and Facilitation), or the Convenor's name (Phoebe Guo). You will easily access your Course Reading Lists.

If you have any questions about using Moodle, Reading Lists, or other online support tools, please seek assistance from the Course Convenor or directly contact ITS Service Desk (call: 07 838 4008; email: help@waikato.ac.nz).

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Workload

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Learning hours for this course are 150 hours over 15 weeks. Consider learning hours to be the total of class time and your own time. Therefore, you should expect to spend four hours each week in class, and six hours each week outside of class. Outside of class time you are expected to complete the readings, re-view video clips, prepare and complete assignments, and carry out other learning activities as required.

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Linkages to Other Papers

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Prerequisite(s)

Corequisite(s)

Equivalent(s)

Restriction(s)

Restricted papers: MCOM231

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